FAQ

Delivery Cost Refund 배송비 환불

Delivery cost (€5.95) will be charged ONLY ONCE.
- DRY products under €60 : €5.95
- FRESH, FROZEN products: €5.95 (regardless order amount)
- MIX (dry, fresh, frozen) products : €5.95 (regardless order amount).
If the delivery cost is charged twice (€11.95), we will refund €5.95 within 2-3 business days.
We apologize for any inconvenience.
총 배송비는 € 5.95가 청구됩니다. (단, 오더금액이 € 60 미만시 또는 냉동/냉장 제품 오더시).
만약, 배송비가 € 11.90가 결제되었으면, 차액분 € 5.95는 2~3일내 환불됩니다.
불편을 드려 죄송합니다.

Delivery Day & Order Deadline 배송 요일 & 주문 마감

Delivery Day
Tuesday & Thursday

Order Deadline
Tuesday Delivery : Wed. AM 12:01 ~ Sat. AM 12:00
Thursday Delivery : Sun. AM 12:01 ~ Tue. AM 12:00

Delivery Cost 배송요금

Free : Orders above € 60
Dry : € 5.95 (Under € 59.99 / Max. 23kg)
Fresh & Frozen : € 5.95 (Fixed)
*Alcohol is only pick-up at store

Delivery Company : DPD / DHL
Delivery time : 1~2 days.
* Up to 5 days depending on the circumstances of shipping company.

Return & Refund 반품 & 환불

- Only possible after consultation and receiving evidence(photo etc.) within 7 days from a actual delivered date.
- email: info.on@interburgo.nl
- Return and refund procedure takes 2-10 days.
- Delivery cost will be excluded from the refund amount.

Refund NOT possible for following reasons ;
Melted products / Change of mind / Misorder

Order Cancel 주문 취소

Order Cancellation ONLY possible within 12 hours after receiving an order confirmation.

Gift Card 기프트 카드

Enter your gift code in the gift card box when checkout.

InterBurgo Shop

Groothandelsmarkt 198, 3044 HG, Rotterdam. NL
+31 6 3935 7356
Tue-Sat 10:00 – 17:00