FAQ

Delivery 배송 안내

Delivery Day
Tuesday & Thursday

Order Deadline
Tuesday Delivery : Wed. AM 12:01 ~ Sat. AM 12:00
Thursday Delivery : Sun. AM 12:01 ~ Tue. AM 12:00

Delivery time : 1~2 days.
* Up to 5 days depending on the circumstances of shipping company.
* Products delivered within 5 days are normal delivery and cannot be refunded.
* Detailed delivery time can be checked by DHL/DPD mail link.

Delivery Cost
Free : Orders above € 60
Dry : € 5.95 (Under € 59.99 / Max. 20kg, Over 20kg->add € 5.95)
Fresh & Frozen : € 5.95 (Fixed)
*Alcohol is only pick-up at store

Return & Refund 반품 & 환불

- Only possible after consultation and receiving evidence(photo etc.) within 7 days from a actual delivered date.
- email: info.on@interburgo.nl
- Return and refund procedure takes 2-10 days.
- Delivery cost will be excluded from the refund amount.

Refund NOT possible for following reasons ;
Melted products / Delivery delay / Change of mind / Misorder

Order Cancel 주문 취소

Order Cancellation ONLY possible within 12 hours after receiving an order confirmation.

Gift Card 기프트 카드

Enter your gift code in the gift card box when checkout.

InterBurgo Shop

Groothandelsmarkt 198, 3044 HG, Rotterdam. NL
+31 6 3935 7356
Tue-Sat 10:00 – 17:00